Enquiries and appointment requests
Submitting a form requests contact or an inspection. It does not confirm a service visit, availability or treatment price. JSS confirms these details separately.
Inspection, scope and pricing
The team assesses the property and provides a written scope where appropriate. Only a quote issued by JSS establishes the proposed price, validity and service terms. AI does not issue binding prices.
Accepting a quote
Use your private tracker to review and accept or decline a valid quote. Acceptance records your decision on the stated scope and total. Any later scope change should be documented in a revised quote.
Preparing the property
Provide accurate information about access, affected areas, previous treatment, children, pets and relevant site restrictions. Follow the preparation instructions supplied for the selected treatment.
Re-entry and aftercare
Only the technician’s treatment-specific instructions determine when and how to re-enter the area. The application displays recorded information and must not replace instructions that have not been supplied. Contact JSS if anything is unclear.
Follow-ups and warranties
Visits, warranty periods, covered pests and exclusions are only included when explicitly documented in your agreement. A claim is a request for review; submission alone does not confirm coverage.
Changes and concerns
Contact JSS promptly to discuss appointment changes, concerns or requests outside the agreed scope. No cancellation fee or additional charge is assumed by this site unless clearly included in an accepted agreement.
AI guidance and service limitations
AI assessments are preliminary and may be incorrect. They do not guarantee pest identification, treatment suitability, medical advice or a particular outcome. Surrounding property conditions can affect recurring activity.
Review before public launch
These general service terms reflect the current workflow. JSS should review and approve them, including any local legal requirements, before making this Site public.