What your property needs.
Tell us about your property, the areas involved and your priorities. An assessment helps the team define a suitable scope.
The details that shape the work.
Water may travel from plumbing, external surfaces, drainage or adjacent spaces. Different sources need different repairs.
First, a closer look.
Share when the moisture appears, whether it follows rain or water use, and any previous repairs. Accessible moisture readings and visual checks help guide the investigation.
Then, a considered service plan.
The team explains what can be assessed, any opening-up or additional trade required, and the repair scope before work begins. Concealed damage is discussed if discovered.
Preparation that fits your property.
Tell JSS about access restrictions, occupied areas, children and pets. Share photographs, approximate measurements and any existing plans where relevant. Follow the preparation instructions supplied for your selected service.
After the work is complete.
Your recorded service updates and any issued reports are available through your private tracker. Treatment-specific re-entry instructions are provided where relevant. Follow-ups and warranty coverage appear only when included in your agreement and recorded by JSS.
